Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,170 Reviews)
Rating breakdown 12,170 reviews
5 Stars
8,923
4 Stars
1,836
3 Stars
599
2 Stars
309
1 Star
503
89%of customers recommend this product.
(
4,736 out of
5,314)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Kill Devil Bill
from Eastern NC
Verified Purchase:Yes
This is the second time I purchased the tax return software, and it met my expectations as it did before.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Stonetwc
Verified Purchase:Yes
Every year I have trouble figuring out what software to purchase. Want to see what forms the software will support up front. Like K-1, Schudel C, etc.
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: me again in 2035
Verified Purchase:Yes
section on foreign tax is still a little challenging and like last year, submission appears to either take multiple attempts of the initial attempt is not registering in a timely manner, making the user submit multiple times
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Stus
Verified Purchase:Yes
Again this year, the software was able to lead me in the right direction and, more importantly, where I could get answers to my questions.
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience. Providing exceptional service is our top priority at H&R Block. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: liljenborg
from Spokane, WA
Verified Purchase:Yes
We've been using HR Block software for seven years now. It moves us through the process smoothly and easily. The only problem I've had are collecting all the forms I need - which is all on the IRS and my files.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
It sort of works, but it is buggy & awkward to use.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ft. Worth
Verified Purchase:Yes
Have been using H&R for several years. Like it better than Turbo.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Markiss85
from Houston
Verified Purchase:Yes
It was very hard to complete and submit my tax return due to a small amount of stock profit I made.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock