Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,180 Reviews)
Rating breakdown 12,180 reviews
5 Stars
8,928
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
505
89%of customers recommend this product.
(
4,738 out of
5,319)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I've used the H&R program for the last 6 years and it is always very user friendly and easy to file.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using your software for several years and I am impressed that the ease of use continues as my returns become more complicated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jo56
from Houston, TX
Verified Purchase:Yes
It does all of the required calculations accurately and is easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Social Media- Abbie, May 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: peter84373u93
from Washington
Verified Purchase:Yes
It's an OK bit of software, but it's very much showing it's age
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St.augustine
Verified Purchase:Yes
Have bought this every year for about 10 years now. Always works well. Will buy next year also.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dave5129
from Connecticut
Verified Purchase:Yes
I bought the Connecticut State program, and it gave me a smaller refund than using the State DRS Website version, so I didn't use.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KentC
Verified Purchase:Yes
It has worked for me for over 10 years. Get gets the job done!
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using Block software for 20 years. Always consistent.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock