Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,099 Reviews)
Rating breakdown 12,099 reviews
5 Stars
8,882
4 Stars
1,819
3 Stars
592
2 Stars
306
1 Star
500
89%of customers recommend this product.
(
4,697 out of
5,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
Your product is extremely user friendly and very understandable!!
As always, great job H&R Block!!
As always, great job H&R Block!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've been using H& Block tax software for years. I haven't been audited yet, and I'm convinced I get the best possible return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sarasota, Florida
Verified Purchase:Yes
I've purchased H&R Block for over forty years. Safe to use, user friendly, cost effective. Help is there in the background as it checks for mistakes as you input your information. Easily transmit your return to IRS. I completed my returns in an hour, from entering my information to receiving confirmation of acceptance from IRS.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from columbus, ohio
Verified Purchase:Yes
Have used for years and unfortunaely though easy to use, I still owe some.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 30, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: HandRBlockisworthless
from Texas
Verified Purchase:Yes
Wasn't able to complete my return. Had to start over with TurboTax.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Poor information
on April 30, 2025
Posted by: steverem
from Florida
The basic product works fine for general filing, however, there is no warning that using the form for losses in excess of insurance costs are no longer valid unless caused by a declared government statement. I should have been warned not to use this form. The program still continued to let me fill out the form which was a total waste of time. Error trapping would have been a big help.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, May 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Elbee1
from Mid-Atlantic
Verified Purchase:Yes
Very happy with overall service, but some questions seemed too intrusive compared to other tax prep software. Particularly didn't like having to enter bank account numbers to just file my taxes. Other programs don't require that, I hear.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike89old
Verified Purchase:Yes
I was disappointed in the price increase for the Basic software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media- Abbie, May 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock