Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(12,005 Reviews)
Rating breakdown 12,005 reviews
5 Stars
8,829
4 Stars
1,795
3 Stars
582
2 Stars
303
1 Star
496
89%of customers recommend this product.
(
4,638 out of
5,204)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Papadan
Verified Purchase:Yes
I find the software easy-to-use, in fact I have used it for several years and and have had no problems with my returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Nilsson9
from The Great Northwest
Verified Purchase:Yes
I buy H&R tax software every year, for possibly 20 years now. The product is exceptional, always accurate and with great help when and as needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MECald61
from Tennessee
Verified Purchase:Yes
I’m not impressed with the major price increase HR Block has inflicted on long time users of this product!!
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Myrtle Beach, SC
Verified Purchase:Yes
I’ve been using this software for the last ten years and it makes doing my taxes easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Valle
Verified Purchase:Yes
The program walks you through every step and is very easy to operate!
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Sylve
Verified Purchase:Yes
Very easy to follow and user friendly on my computer :)
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4
Mostly good but it failed me in one crucial way
on April 19, 2025
Posted by: MarkP55
from Akron, OH
Verified Purchase:Yes
I've been using this software for several years with great results. I used it again this year and it performed as in previous years in filling in the correct forms and calculating my return properly. I only gave it four stars this year because it did not remind me that I needed to include the IRS provided IP PIN in the appropriate place in the return. As a result, my efile was rejected by the IRS and I had to submit a paper return. I hope that is changed in future versions of the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Have used this software for quite a few years now. It works well, is easy to use and is accurate. Better price than another national brand.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (7,565) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1,080 out of
1,148)
Value
4.6