Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,180 Reviews)
Rating breakdown 12,180 reviews
5 Stars
8,928
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
505
89%of customers recommend this product.
(
4,738 out of
5,319)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: Sml4
from Hudson, WI
Verified Purchase:Yes
I have been using your software for years and am extremely pleased with it. You make it so easy to do my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Thumbtom
Verified Purchase:Yes
Too expensive for what it is. Questionnaire often hard to understand.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: txbob
from texas
Verified Purchase:Yes
H & R Block Basic software is smarter than I am and covers all the different scenarios I might encounter.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: TC1966
from Cleveland, OH
Verified Purchase:Yes
Software does what I need it to do for the most part, but navigation is clunky and confusing. I also don't like that the software is only able to be downloaded for a few months, even though I might have to access the information for a number of years. Save your downloaded install package in case you need to reinstall it; Block won't help with this.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: doc48
Verified Purchase:Yes
pretty good, three updates from purchase to sending in return.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMW06
from Bluefield, VA
Verified Purchase:Yes
What I like most about the program is that if you use the program every year, it keeps all of your data so you don’t have to put it in new every year. You can also transfer all of the data to your state return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: No ten
Verified Purchase:Yes
Very unhappy tricked with no state. Says Best one NOT
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas, USA
Verified Purchase:Yes
I have used HRBlock tax software for several years and continue to like using it. Overall great interface and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock