Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,840 Reviews)
Rating breakdown 11,840 reviews
5 Stars
8,730
4 Stars
1,760
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,546 out of
5,099)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: xyzaaaaxxvvooppggh
from us
Verified Purchase:Yes
Overall the H&R block software works well. Improvements for me would include ability to print screens as they come up (specifically summaries) rather than just forms AND ability to easily navigate to the major summaries. I would use the product again. I will not respond to these surveys in the future since I'm glad to provide my comments but I don't like being forced to sign in some fashion using a nickname. If these reviews are not for H&R Block use to improve he product, but as advertising support I AM NOT INTERESTED.
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Deb98
from Chattanooga TN
Verified Purchase:Yes
Been using for many years and great, easy, accurate to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Rtrtrt
from New Mexico
Verified Purchase:Yes
I’ve used the software for quite a few years now and have always been satisfied with it. Good product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Art 3040
from Fl
Verified Purchase:Yes
I having been using your programs for over six plus years and not having no complaints. Keep up the good work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Englewood Florida
Verified Purchase:Yes
Easy to use, has good information on questions, reasonably priced.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Snohomish, WA
Verified Purchase:Yes
Pretty straightforward! Schedule C income was
not super transparent
not super transparent
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: xxxn
Verified Purchase:Yes
I am very dissapointed with the H & R Block 2024 software for Mac. I found it very difficult to navigate the questions on Foreign Tax Credits and Hurricane disaster situations. It was cumbersome finding answers and to go back to check on tax results that were inappropriate. I had to start my return all over again avoiding the issues I had previously. If necessary I will file an amended return.I will not use this program in the future.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rich243
from Seattle, WA
Verified Purchase:Yes
I've used the H&R Tax Software and it's predecessor products every tax season for more than 25 years. I'm used to the user interface and will continue to use this tax software. My only complaint is the lack of support for the Form 1116 Schedule B Foreign Tax Carryover. The only option is to fill out this form manually, a tedious and mistake prone process.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock