Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,840 Reviews)
Rating breakdown 11,840 reviews
5 Stars
8,730
4 Stars
1,760
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,546 out of
5,099)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: John 21
Verified Purchase:Yes
sometimes a little hard to read, but overall y0our software's a winner
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I've been using this software since it was Andrew Tobias' Tax Cut, distributed on 5-1/4" floppy discs. Makes doing taxes so easy! I also tried TurboTax several years ago, but did not like its layout as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Update charge me twice for my return
on April 7, 2025
Posted by: Nixza
from Georgia
I was ready to summit the my taxes online and the program make an update by it self and erase my submitted taxes ….they charge me twice the same transaction for my state taxes.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 9, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pussbump
from Delaware
Verified Purchase:Yes
I don't like it when I buy the program and then it goes on sale for less
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KevinJ77
from Rapid City, SD
Verified Purchase:Yes
I have been using this application for over 20 years. Always works well.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: turbo here i come
Verified Purchase:Yes
my tax status has not changed in several years except for minor income changes however for some reason the questions are becoming incomprehensible, language, format etc. further you are unreachable for clarification.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have been using this program for over 29 years. That in itself tells how good your program is.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Redfish
from Florida
Verified Purchase:Yes
I have used this software for many years and am always pleased with how easy it is.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock