Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,840 Reviews)
Rating breakdown 11,840 reviews
5 Stars
8,730
4 Stars
1,760
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,546 out of
5,099)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: PHBT
from CO
Verified Purchase:Yes
I have used HR for many years and it suits my needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Central Texas
Verified Purchase:Yes
I liked last year's software, this one was more expensive and a little more difficult to use. I felt I did my taxes right last year, this year, I'm very doubtful.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Still Working Great
on April 2, 2025
Posted by: dkeen50z
I’ve used H&R Block tax software for years and it has never let me down. Always easy and accurate. The free e-file is a great extra. Will always use H&R Block’s software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clm01
from Tx
Verified Purchase:Yes
I believe the software is good. I am pleased with the help of when something needs fixed . I will be using it next year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TOJO SH
Verified Purchase:Yes
WAS GOOD EXCEPT GETTING STARTED. YA'LL NEED TO TELL IT LIKE IT BUY A PLAN. NOTHING IS "FREE"
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: glen77
from Amarillo, TX
Verified Purchase:Yes
H&R Block software has done our taxes for several years, and we're very happy with it.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Delete this nickname
Verified Purchase:Yes
The program is great and easy to use. One suggestion - allow user to enter investment data by company. Eg, for Schwab do the INT, DIV, and Broker data. Then move to next Company. Thanks!
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fla76
from FL
Verified Purchase:Yes
Have been using this software for many, many years. It makes doing our taxes very straight forward and easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock