Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,640 Reviews)
Rating breakdown 11,640 reviews
5 Stars
8,602
4 Stars
1,719
3 Stars
555
2 Stars
282
1 Star
482
89%of customers recommend this product.
(
4,414 out of
4,955)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Taxes already filed and acceptable by my "friends" at the IRS. Easy to transfer entries from last year's return and also to download financial information from my broker.
Pros: Maximizes refund
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
It's so easy
on March 25, 2025
Posted by: 2 Old Need Help
from Texas
Have used this for several years. Love how it pulls info from prior year. It is so easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dr Jimi
from NH
Verified Purchase:Yes
Multiple year user. IMHO the easiest to use and most comprehensive tax package out there. Once I have my input data prepped it usually only takes me 20-30 mins to complete the tax prep and I have confidence in the results. E-filing is straight forward and efficient. This year, filing in mid-march, I got my refund 3 days after filing, and I've never had a submission questioned or returned.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Trustworthy, Easy to use But
on March 25, 2025
Posted by: Suz009
from Minnesota
I have used the software for a number of years and if you are just filing federal it is great, but the costs and process for preparing and filing state is very annoying. You need to pay an extra considerable fee to prepare a state return and then you need to pull out your credit card AGAIN to pay another fee to electronically file it. Please just bundle it all into a single payment.
Pros: Maximizes refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SD
Verified Purchase:Yes
Worked great as usual. Used this software for 20+ years
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Nice work
on March 25, 2025
Posted by: Bright Person
from Las Vegas, NV
I have used HR for many many years. HR has done a fantastic job!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ragster55
from Laredo, TX
Verified Purchase:Yes
I've been using H&R Block Tax software to do my & my children's Tax Returns for the past 13 years. I've never had any issues with this software & I totally trust H&R Tax Software. Thank you.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Good directions
on March 26, 2025
Posted by: Toccata
from Alaska
I’ve never done this before and I was a little intimidated. The directions were self explanatory and I was comforted knowing I could contact an actual person for help if I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock