Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,634 Reviews)
Rating breakdown 11,634 reviews
5 Stars
8,598
4 Stars
1,717
3 Stars
555
2 Stars
282
1 Star
482
89%of customers recommend this product.
(
4,409 out of
4,950)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: mtnoutin
Verified Purchase:Yes
I have used this software for the past 8 years. Overall, the interview process is easy to use. I have encountered two issues however. 1) the software does not recognize QCD distributions from inherited IRA's even though the IRS allows this. 2) the interview does not provide a question to allow adding an IP-PIN number to the 1040 return. (the software, in fact, does have a process to do this, but it is difficult to locate.)
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: dkuser
Verified Purchase:Yes
I've used this software since 2003 and for the first time hit some sort of bug. For almost one hour the tech person was trying to figure out the problem to no avail. She finally asked someone else for help. It was suggested I quit the program and start again. That fixed the problem. Your technical people should be better trained. Once working, the program was great as always.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Katcw
from Orange Park ,FL
Verified Purchase:Yes
I have been using H&R basic for years. It is very easy to use, and I haven't had any issues with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Mexico
Verified Purchase:Yes
This is my favorite tax software. I never use anything else. Anything I need explained is explained fully.
With the basic version I bought this year, electronic filing was included at no charge.
I had never filed electronically because of the charge for doing so but I've also never got my refund so fast. It was less than a week instead of months.
With the basic version I bought this year, electronic filing was included at no charge.
I had never filed electronically because of the charge for doing so but I've also never got my refund so fast. It was less than a week instead of months.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
easy,simple,fast, accurate,does the math,prints easily.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA state
Verified Purchase:Yes
Have used this for several years. Very pleased with format and ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wy
Verified Purchase:Yes
I have been using your program to do my taxes 20 or more years
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: The Tax Dude
from Texas
Verified Purchase:Yes
I really enjoy using your product - in fact, I prefer it over Turbo
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock