Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,640 Reviews)
Rating breakdown 11,640 reviews
5 Stars
8,602
4 Stars
1,719
3 Stars
555
2 Stars
282
1 Star
482
89%of customers recommend this product.
(
4,414 out of
4,955)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Lutz Florida
Verified Purchase:Yes
Love the step-by-step instructions. I also like the ability to roll back one screen before completion of a particular item.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Program & Service
on March 24, 2025
Posted by: BrMc43
from Battle Ground, WA
H&R Block manages to make an unwelcome task dripping with drudgery into a somewhat easier task. They remove some, not all, of the drudgery. The way the program carefully walks me, an old guy, through the process and provides explanations for questions I have is greatly appreciated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Far better and easier to navigate than Turbo Tax.
on March 24, 2025
Posted by: rundownbybigrig
from Surprise, Arizona
Verified Purchase:Yes
I switched from turbo tax because they changed things around and made it even more complicated than it already was. I found your product much easier and with more help if I needed any.
My only complaint is that I found it a little confusing to enter my W2 as I am disabled and retired, so I can't enter my W2 as standard income.
Maybe if your product asked if the user is retired or disabled, then take the user to the exact section for entering their W2.
My only complaint is that I found it a little confusing to enter my W2 as I am disabled and retired, so I can't enter my W2 as standard income.
Maybe if your product asked if the user is retired or disabled, then take the user to the exact section for entering their W2.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using your software for many years, and it is great. For 2024 I found the instructions for the IRA MRD very confusing. I had to go back to it a few times before getting the right results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Buzzman3
from Flowery Branch, Georgia
Verified Purchase:Yes
I have used the software for prior years returns and I downloaded it form the net and it installed perfectly importing prior return information quickly. The whole process was easy and I sent my return on on ther same day. It has become easier to use every year.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ooltewah, TN.
Verified Purchase:Yes
I have been using H&R Block software for several years. I had been using other tax software until a friend recommended H&R Block. I found it was easier to use, cheaper, and faster than other software. We have been well pleased with H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boston, MA
Verified Purchase:Yes
Had this software for years. It still works fine, easy to use. It used additional forms that I would never have thought I needed.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: No Action
Verified Purchase:Yes
I've told you many times a big problem I have with part of you software including a long conversation with one of your excellent support people this year but you never correct the problem. Very irritating.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock