Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5 out of 5
4.5
(11,640 Reviews)
Open Ratings Snapshot
Rating breakdown 11,640 reviews
5 Stars
8,602
4 Stars
1,719
3 Stars
555
2 Stars
282
1 Star
482
89%of customers recommend this product. 
(
4,414 out of 4,955
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
Difficult
on March 21, 2025
Posted by: New Version
from TN
Verified Purchase:Yes
I found it difficult to go back to a particular form after I completed my return. I had to progress thru every category to find the completed form.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features. Software reminds me about lastdata
on March 21, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using your software for quite a few years and I am really satisfied with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on March 21, 2025
Posted by: Mike85614
from Arizona
Verified Purchase:Yes
Excellent. Took me maybe 30 minutes from start to finish with a fairly complicated return
Pros: Easy to prepare, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 21, 2025
Posted by: Bull Horns
Verified Purchase:Yes
Easy to use, have been using it for years with great results
Response from HRBlockBy JoySocial Media DepartmentMarch 22, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Well Designed Software
on March 22, 2025
Posted by: Anonymous
from Guatemala
Verified Purchase:Yes
I have been using the H&R Block tax software for over twenty years. It is reliable, easy to use, and easy to navigate through
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy EvaSocial Media TeamMarch 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Continued use
on March 22, 2025
Posted by: Noel T39
from Houston, Tx
Verified Purchase:Yes
Have purchased the software the last number of years, and found each year's edition to be easy to navigate with very usable sequencing of questions. Always excellent results. Will continue to use H&R Block for taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 22, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User Friendly
on March 22, 2025
Posted by: JYM1
Verified Purchase:Yes
This is very user friendly. It did not take me long to complete our return. I would recommend it to friends.
Response from HRBlockBy EvaSocial Media TeamMarch 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I have used H&R Black Basic for several years.
on March 22, 2025
Posted by: Dchingo
Verified Purchase:Yes
I have used H&R Black Basic for several years and I do so because it makes it easy to get my taxes done accurately and not have to spend DAYS doing it.
Response from HRBlockBy JoySocial Media DepartmentMarch 22, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
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