Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,744 Reviews)
Rating breakdown 11,744 reviews
5 Stars
8,669
4 Stars
1,740
3 Stars
567
2 Stars
284
1 Star
484
89%of customers recommend this product.
(
4,481 out of
5,030)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: littlejimmy1959
from pa
Verified Purchase:Yes
works well
but double the price from last year is excessive
but double the price from last year is excessive
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Paul, Mn
Verified Purchase:Yes
Works as it should - every year. Makes things much easier than the old paper days.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dcc8
from Pittsburgh, PA
Verified Purchase:Yes
I've used this software for years and like it, but was not happy when the price doubled this year.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service.
Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: bob 2025 1
Verified Purchase:Yes
When I first downloaded the software for some reason I got the "online" version. I have been using your software for 10 yrs & the online version sinks. After talking to one of your helpers he gave me desktop or laptop but I had to reload all my data & my taxes were lower.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NotOmar
from Canada
Verified Purchase:Yes
I have been using this software for years now and I am completely satisfied. It is very easy ti use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
Basic
on March 20, 2025
Posted by: Johnyce
from Ravensdale WA.
I bought this program thru AMZ. I could not download the program from H&R . Contacted AMZ 3 times and H&R 4 times. Finely got it but was sent direct by H&R. When I tried to send my taxes return to IRS the program again would not work and contacted H&R again. I was given a new Access code. That code was the 5th. for that tax program. H&R has some work to do as this was a repeat of 2023 taxes.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Anchorage, AK
Verified Purchase:Yes
I bought this program in November. It was easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sarasota, FL
Verified Purchase:Yes
I have been using H&R block tax software for many years and always appreciated the concise and accurate layout of the program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock