Used your product before. It is simple, easy and it finds any errors that I might have made on input. However there was one section that I had a question about but could not find an answer.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've used the tax software for over 5 years. The basic federal package has never failed to meet all my needs and expectations. The easy to follow questions and built in explanations make this an excellent package
Response from HRBlockBy Brittany, Social Media Department, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using HRB for a few years, they have given me extra help a few times. I highly reccomend them. Easy to use and helpful when you need it. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
The Software is excellent but the accessibility of purchasing it online in Australia for US Residents living overseas seems to be non-existent unless you have a US address and bank account. This is not good enough! Or am I missing something?
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at (02) 8236 2500 at your earliest convenience.