Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,822 Reviews)
Rating breakdown 11,822 reviews
5 Stars
8,717
4 Stars
1,757
3 Stars
572
2 Stars
290
1 Star
486
89%of customers recommend this product.
(
4,533 out of
5,085)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: old square
from Warren,Ohio
Verified Purchase:Yes
Federal taxes easy to accomplish .Questions answered without exploring entire program.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arlington, WA
Verified Purchase:Yes
Every year I use this I am very impressed at how easy it is. Never a question of accuracy and I always feel like I have the maximum refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bau57
Verified Purchase:Yes
I had two issues. One was that I had failed to remove my previous year's reference for an energy reduction expense that caused 5 problems to be highlighted at the end. Removing the reference solved all 5 issues, but I would have appreciated a notice to that effect while going through it the first time. Second, the section where I was asked whether I had made tax contributions during the year, asking for what dates I made those and how much. But that all turned out to be on TOP of what I had already reported, so I backed out of that. Again, additional instruction would have been helpful.
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eau Claire, WI
Verified Purchase:Yes
I have tried most software over the years, then returned to using Kiplinger Tax Cut. When Block obtained Kiplinger I was slightly disappointed. The acquisition did not harm, in fact it improved an already very good program. The additional backing of Block's guarantees makes tt the best tax prep software available. My choice for 30+ years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chattanooga
Verified Purchase:Yes
Much improved from last year, especially the charity deduction 8283 form. Good questions asked.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Processes all my needs for personal and small business needs. Filing is simple.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Extensive options available and well explained.
on March 16, 2025
Posted by: Ray227
from Washington
Verified Purchase:Yes
Have been using it for 5 years now and it is very easy to use. Options are always well explained. Early submissions are held securely and submitted to IRS with high priority when they accepted.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: LDEv
from Texas
Verified Purchase:Yes
I've used H&R Block for quite a few years now. It's easy to download and update. I like its ease of use and import of data from previous year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock