Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,840 Reviews)
Rating breakdown 11,840 reviews
5 Stars
8,730
4 Stars
1,760
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,546 out of
5,099)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Defuniak Springs, FL
Verified Purchase:Yes
Works the same as competitors software. Some things could be more clear, such as in the area where it addresses income not the same each quarter
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JRM44
from North Carolina
Verified Purchase:Yes
I've been using this software for many years and have always been satisfied. It is easy to use and serves my purposes well.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: moose108
Verified Purchase:Yes
Worked fine. IRS accepted it. Thanks for a great program.
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Program got stuck on the idea that I didn't receive SSI. Had to force it from the section to find possible errors.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GM632
Verified Purchase:Yes
I'm having issues with the software correctly calculating depreciation on a primarily business vehicle and there's no support for that
Response from HRBlockBy Joy, Social Media Department, March 13, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RickUSCG
from Tampa Fl
Verified Purchase:Yes
Easy to use. Able to imported previous tax year info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
It seems it has everything you need for a simple t
on March 13, 2025
Posted by: ok33
from La Vergne TN
Verified Purchase:Yes
I have had very good results with this product. It is worth getting.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tom12369
from Tampa, FL
Verified Purchase:Yes
Been a customer for years, love it!
Always great backup information to guide you if you have questions.
Wish you sold a desktop version of Form 990 for charitable organizations..
Always great backup information to guide you if you have questions.
Wish you sold a desktop version of Form 990 for charitable organizations..
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 13, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock