Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,849 Reviews)
Rating breakdown 11,849 reviews
5 Stars
8,735
4 Stars
1,764
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,552 out of
5,106)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: patti48
Verified Purchase:Yes
I have always been happy and satisfied with your service and this time your product was excellent again. Easy to use and file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 2025doit
Verified Purchase:Yes
Have been using HR Block tax software for 10 years and it makes tax filing a breeze. I received my refund two weeks after filing.
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use. Been using this product for a number of years and never have had a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RSC2
from Texas
Verified Purchase:Yes
We been using this software for years and love the easy way to do our taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Geeman1
from Roanoke, TX
Verified Purchase:Yes
I had a question re capital gains and asked several different ways through the chat feature via the “Help” icon and was told that the question could not be answered. Worthless!
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jimbobNC
from NC
Verified Purchase:Yes
I have used Basic SW now for 4 straight years. The interview questions/guidance is clear and the software places input figures on all appropriate forms. Was able to see, access populated forms as needed. Was able to import data from Vanguard Investments, but had to manually input Fidelity - probably security issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Student dg
Verified Purchase:Yes
Fast, easy and free e-file. I am a student with limited income. Still a dependent.
Response from HRBlockBy Kira, Social Media Team, March 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
I purchased this awhile back and the price was great. Was very easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 10, 2025
Thank you for leaving a review, and for providing positive feedback on our tax pros. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock