Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,849 Reviews)
Rating breakdown 11,849 reviews
5 Stars
8,735
4 Stars
1,764
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,552 out of
5,106)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Great Program
on March 6, 2025
Posted by: retired ole man
I've been using your software for several years now and I am well pleased the program. Just keep making it available for people like me.
THANKS
THANKS
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lori77
Verified Purchase:Yes
I have used the federal program for five or more years now and appreciate the ease in doing my taxes, especially bringing the categories in from the year before.
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
Dear Lori, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: senior tax payer
from austin texas
Verified Purchase:Yes
incredibly easy to use, understandable. Gave a great synopsis of why I was given a refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PatriotRetired2
from Bean Station, TN
Verified Purchase:Yes
Easy to navigate and very familiar to me after years of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nashville, TN
Verified Purchase:Yes
While my situation is pretty normal, I like the software very much. I like that it remembers last year’s data.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, Florida
Verified Purchase:Yes
Good product, but overpriced, especially for long time customers and retirees. I've been using their software for at least 12 years and am now retired. Even though my taxes are uncomplicated, I rely on the software to make my taxes easy to complete and give me confidence that no new law or rule is being missed. But the price goes up every year, even with all their so called "discount" offers. They really should do better for seniors.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chattanooga tennessee
Verified Purchase:Yes
Not as good as the previous years, and more expensive and less functional help
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Peg68
from Florida
Verified Purchase:Yes
Worked well, except I made a mistake and an trying to file an amended return.but for some reason I can't seem to get it it up to be able to enter anything. I got too much of a refund
Due to my mistake.
Due to my mistake.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock