Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,849 Reviews)
Rating breakdown 11,849 reviews
5 Stars
8,735
4 Stars
1,764
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,552 out of
5,106)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I love this software! I have been using it for about 35 years. It always keeps me safe from the IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 4, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seattle, wa
Verified Purchase:Yes
I have used you for years and and am disappointed prior clients don't get a discount deal.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northeast FL
Verified Purchase:Yes
Product was updated and easy to follow in completing federal tax forms.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
We bought this a few months ago and it is the best. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cost for state
from oh
Verified Purchase:Yes
should be able to add state to federal after doing federal without paying full price for both.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie, Social Media Department, March 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Irene 2
from PA
Verified Purchase:Yes
Instructions are understandable and program fairly easy to use. This is my third year using it, and due to financial circumstances, it was much easier to complete.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cincigreg
from Ohio
Verified Purchase:Yes
Very easy to complete my taxes. I love how it incorporates my previous years returns. It really speeds things up
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Doppler Quine
from Connecticut
Verified Purchase:Yes
The BASIC package covers everything from pensions and investments to a Subchapter S corporation payment. A great product.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock