Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,849 Reviews)
Rating breakdown 11,849 reviews
5 Stars
8,735
4 Stars
1,764
3 Stars
573
2 Stars
290
1 Star
487
89%of customers recommend this product.
(
4,552 out of
5,106)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
H&R Block Tax program interface is easy to use and file with the IRS.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 000222
Verified Purchase:Yes
easy to use but I did check the box to possibly enter casualty loses from a hurricane affected area and it stated we would get back to it later in the return. I forgot about it and forms or additional questions were never asked on return. I have already filed when I recalled about it not being in return.
Response from HRBlockBy Joy, Social Media Department, March 3, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TAMARAC, FL
Verified Purchase:Yes
I've been purchasing your product for a number of years and have always been very satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tiger57
from Houston Texas
Verified Purchase:Yes
Imported data was helpful. Everything went smoothly. The IRS accepted the return almost immediately, and my refund came back in a week.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Everett wa
Verified Purchase:Yes
Using for last 4 years. No problems, easy to use. Good information, instructions, and helpful advice
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 3, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NW Florida
Verified Purchase:Yes
Have been using for years and it never fails - keeps me from making mistakes.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Amy, Social Media Team, March 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RM123
from Texas
Verified Purchase:Yes
I've used this program for over 10 years. It's simple and easy to use. I highly recommend it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: MJPinNE
Verified Purchase:Yes
Product was fine, but the print out, either to a printer or PDF, was quarter-sized in the upper left of a full sheet. Is there any way to fix this? No other program does this.
Response from HRBlockBy Asiya, Social Media Department, March 3, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock