Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,264 Reviews)
Rating breakdown 11,264 reviews
5 Stars
8,329
4 Stars
1,648
3 Stars
534
2 Stars
276
1 Star
477
89%of customers recommend this product.
(
4,153 out of
4,681)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: KBerer
from Tampa, FL
Verified Purchase:Yes
I've been using H&R Block's Software for over a decade and wouldn't change a thing! This was the first year I needed to file an amendment because I received a 1099-R after I originally filed. The instructions were very clear, and I was able to file the amended return with no issues! Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand and explanations are well writt
on February 26, 2025
Posted by: robmce
from Charlotte, NC
Verified Purchase:Yes
I've been using H&R software for years and will continue to do so. It's easy to understand and enter data, very thorough, and my returns have never been questioned.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ROG8
from FL
Verified Purchase:Yes
I have used the HRB software for years and continue to be very satisfied.
This past year we had some hurricane damages.
Procedures regarding claims for qualified casualty losses have been evolving.
The most recent software update provides the correct final guidance on this subject.
I was able to submit my return in February, and it has been accepted by the IRS.
This past year we had some hurricane damages.
Procedures regarding claims for qualified casualty losses have been evolving.
The most recent software update provides the correct final guidance on this subject.
I was able to submit my return in February, and it has been accepted by the IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Program is easy to work with and info downloaded from financial company worked smoothly and apparently correctly. Only problem - past 2 years I have received inquiry from IRS regarding difference between amount reported by financial company (Vanguard) and amount reported on form 1040. Difference is QCD, but IRS apparently can't see this explanation on data you send them. Would save them and me time if you could report QCD info. Thanks
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CJC25
Verified Purchase:Yes
Overall a good program to prepare taxes. However, this year I was very disappointed with the new 2.5% "convienece fee" charged to submit my tax payment. There didn't seem to he a way to chose an alternative payment method.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando, FL
Verified Purchase:Yes
I have used this for eight years. It keeps working as expected so I will continue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LJG55
from Mount Dora, FL
Verified Purchase:Yes
Tax Cut is easy to use and inexpensive to purchase.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TonyATMS
Verified Purchase:Yes
I've been using this product for many years and find that it works all right.
However my biggest complaint is the font size and the inability to expand a page.
I'm 82 and wear magnifying glasses.
However, when I need to make the page and font larger it doesn't work well at all.
How about fixing this for elderly people?
Thanks
However my biggest complaint is the font size and the inability to expand a page.
I'm 82 and wear magnifying glasses.
However, when I need to make the page and font larger it doesn't work well at all.
How about fixing this for elderly people?
Thanks
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock