Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,264 Reviews)
Rating breakdown 11,264 reviews
5 Stars
8,329
4 Stars
1,648
3 Stars
534
2 Stars
276
1 Star
477
89%of customers recommend this product.
(
4,153 out of
4,681)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Panicked
from FL
Verified Purchase:Yes
I was very frustrated when I completed my 1040 tax form. The program needed to download an update which I understand is necessary) before the process could be finalized. Once the download process started there was no indication it was doing anything. I waited and waited for something to let me know it was working. After a long time of inactivity I checked out of the process and went through the process again. There needs to be some indicator that shows that the process is actually doing what it’s supposed to do. I panicked while everything seemed to be locked up, fearing I had lost my completed taxes.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Sye56
Verified Purchase:Yes
Been using this software for years and I have been very happy with it
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ernie 24
Verified Purchase:Yes
Downloading the software is my preference as it makes me feel i am in control of my return.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RWFW79
from Fort Worth, TX
Verified Purchase:Yes
I have been using the H&R Block tax software for many years. I find it easy to follow and the Basic edition provides everything I need to file my taxes. I always find it a little tricky to complete the section where I work for someone else and receive a 1099-NEC. That section starts by asking about my business and I don't consider myself as having a business, I work for someone else. But I eventually get it worked out.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Grays
from Nashville, TN
Verified Purchase:Yes
We've been using this software for several years now. It's very thorough and covers all our needs.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marco Island, Fl
Verified Purchase:Yes
Have used this program for many years. Easy to use and navigate thru the topics.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Marysville Washington
Verified Purchase:Yes
Have used this program for many years. Accurate and ease of use.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Zephyrhills, FL
Verified Purchase:Yes
I used the software to do my taxes. Very easy to do!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 26, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock