Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,264 Reviews)
Rating breakdown 11,264 reviews
5 Stars
8,329
4 Stars
1,648
3 Stars
534
2 Stars
276
1 Star
477
89%of customers recommend this product.
(
4,153 out of
4,681)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: alvar24
from Palm Beach County, FL
Verified Purchase:Yes
Like I saw the past 5 years, good software, lots of support and easy instructions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
SIMPLE, QUICK AND TRUSTED
on February 24, 2025
Posted by: James West
from Washington
I've used H&R Block tax return software for years, starting back when I bought discs to download. I've always been completely satisfied with the service and their attention to detail. The form is easy to follow and complete. I always appreciate their checking my returns and being able to fix any error I had made.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RLHO
from Alaska
Verified Purchase:Yes
Tried it two years. Never did get a refund. In fact, one year shows $0.00 income, second year never did register.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, February 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: iohkonko
from Tennesse3e
Verified Purchase:Yes
great tax program, easy to use. everything is explained well, and all i hade to do was answer the questions. I recommend this to anyone preparing their own taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
Easy way to complete my taxes. I’ve use it for over a decade.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Garcia Family
from Northeast Tennessee
Verified Purchase:Yes
Easy to navigate. Easy to access source documents. Easy to archive. Easy to estimate future scenarios.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 25, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: jfjfhjfjh
from None of you business
Verified Purchase:Yes
Asking me to register every time I log in is annoying. I declined. You should accept that and leave me alone. I switched from Turbo Tax after 20+ years because of price. With a lot of free options out there the basic price needs to be kept in check.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: ddoottttiiee
from PA
Verified Purchase:Yes
Long time user, happy that this coms with 5 free filings and imports prior year critical info.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock