Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,179 Reviews)
Rating breakdown 12,179 reviews
5 Stars
8,928
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,318)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: ebat
Verified Purchase:Yes
i found it difficult to find the buy downloaded software option
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
The downloaded version of H&R Block Basic has served my needs well for many years and is tons cheaper than the non-basic version of TurboTax that I would (I assume still) need to accomplish the same thing.
The only quibble I have was for Schedule E (Rents & Royalties). I needed only to enter royalty information, but the interview insisted on asking me many question regarding rental income and expenses. It was easy enough to simply step through the screens and the program never complained, but it would have been MUCH smoother if rents and royalties were separated into two different subjects.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tahuya WA
Verified Purchase:Yes
I've used HR Block income tax software for decades. It's easy to use and any technical help is quick and concise even though it is only needed rarely.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have worked as a tax preparer in the past and have used a number of software programs over the years. I only do a few returns now for friends but always buy the H&R Block software which I consider to be the best and easiest to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jacksonville, Fl
Verified Purchase:Yes
My father have been using H&R Block to make his taxes since 1999. He was the one that help me to do my taxes too. I did it before using another personal tax services. I paid more for the personal services than my father using this program. Since then, I am using this program now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bircher
from Tavares Florida
Verified Purchase:Yes
I have used H&R Block software for years. Great product and easy to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Knoxville TN
Verified Purchase:Yes
Have used your product for many years and will continue to. Thank you for providing a helpful product.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ken 82
Verified Purchase:Yes
I have been using basic H&R Block for years and never had any issues or problems.
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock