Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,151 Reviews)
Rating breakdown 11,151 reviews
5 Stars
8,247
4 Stars
1,630
3 Stars
525
2 Stars
275
1 Star
474
89%of customers recommend this product.
(
4,078 out of
4,598)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: ebat
Verified Purchase:Yes
i found it difficult to find the buy downloaded software option
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
The downloaded version of H&R Block Basic has served my needs well for many years and is tons cheaper than the non-basic version of TurboTax that I would (I assume still) need to accomplish the same thing.
The only quibble I have was for Schedule E (Rents & Royalties). I needed only to enter royalty information, but the interview insisted on asking me many question regarding rental income and expenses. It was easy enough to simply step through the screens and the program never complained, but it would have been MUCH smoother if rents and royalties were separated into two different subjects.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tahuya WA
Verified Purchase:Yes
I've used HR Block income tax software for decades. It's easy to use and any technical help is quick and concise even though it is only needed rarely.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have worked as a tax preparer in the past and have used a number of software programs over the years. I only do a few returns now for friends but always buy the H&R Block software which I consider to be the best and easiest to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Honest Citizen
Verified Purchase:Yes
Awaiting final Updates for Quarterly filing. Frustrating. H&R or IRS problem?
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fleming Island, FL
Verified Purchase:Yes
I've been using HRB Basic Edition for over a decade and have never been disappointed. It's easy to navigate, accurate and handles a variety of situations that I didn't expect in a "Basic" application like IRA with a basis, various credits and securities transactions. I also like the fact that it is usually available in November so I can better estimate my Q4 estimated payment for the current year obligation in January.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Westport, WA
Verified Purchase:Yes
H&R Block tax software is great. The step by step interview walks you through the whole tax return process. It makes it easy to file online and it's nice to be able to file returns for family members for no extra charge. We got our tax refund back in about one week!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Salem. NH
Verified Purchase:Yes
I've been using you product for.several years and never had a problem with it. I think it's great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 24, 2025
Hello Bob, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock