Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,179 Reviews)
Rating breakdown 12,179 reviews
5 Stars
8,928
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,318)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: sharm
from Rockwall, Tx
Verified Purchase:Yes
I have used H&R Block basic for several years. I love how easy it is to file taxes through this program.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: marvarae
from florida
Verified Purchase:Yes
I am almost 88 years old and my kids really appreciate that i can do our taxes so they dont have to. You make it so easy by bringing forth last year’s info every year so I know what forms are needed. This year it was accepted by IRS within two hours after submission.
THANKS for a GREAT product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ohio
Verified Purchase:Yes
have been using many years. it really helps that you can recover from the previous years information. i use the state of ohio program for state taxes. i ppreciate how much easier your software is to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: MO43
from Missouri
Verified Purchase:Yes
We have used H & R Block for many years and are confident our returns are accurate. The only concern is the cost to do a state filing. It seems high especially with a filing fee added and so far there is no offer of early discount. Overall, the software is easy to use and understand. Having the ability to get help if needed is a bonus.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from East Tennessee
Verified Purchase:Yes
Bought early January worked as advertised. Made my return quick and easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ocala FL
Verified Purchase:Yes
Able to download last years information to make this years return quicker and easier.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bobalew
Verified Purchase:Yes
I have been using H&R Block Software for many years. My taxes are basic, and this software makes the process very smooth and understandable.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It is really difficult to go through the download process, much less find the correct website. There are way to many free websites to continue paying your fees.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock