Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,178 Reviews)
Rating breakdown 12,178 reviews
5 Stars
8,927
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,318)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: Keithntip
Verified Purchase:Yes
I’ve been using this software for years and have never been disappointed
Response from HRBlockBy Corrina, Social Media Team, February 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tx
Verified Purchase:Yes
I was amazed how quickly I was able to get my tax return done.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: purplespider
Verified Purchase:Yes
There was not enough blocks to add all of my estimated tax payments for 2024. When I tried to get help on how I could get more blocks to make entries, nobody was able to help me. This was very disappointing. It would be great if you could fix your program for people that need more block entries. You should have the ability to tab and create more blocks for additional entries.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Galperj
Verified Purchase:Yes
Used this software for many years, always with excellent results. Easy to use, easy to file.
Response from HRBlockBy Andrea, Social Media Team, February 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jt is my nick name
from Western PA
Verified Purchase:Yes
I've used H&R tax software for a few years and like it very much.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Beau0905
from Florida
Verified Purchase:Yes
I've been using H&R Block tax software for years. It's accurate and updated with the latest tax changes. I will continue to use each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ky
Verified Purchase:Yes
I have been using H & R for years with no problems.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: LDSss
Verified Purchase:Yes
Too expensive for my wife and me as a retired couple with only source of income is social security and OPM annuity. Cost more than double last year.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock