Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(11,128 Reviews)
Rating breakdown 11,128 reviews
5 Stars
8,230
4 Stars
1,627
3 Stars
523
2 Stars
275
1 Star
473
89%of customers recommend this product.
(
4,060 out of
4,578)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Valrico FL
Verified Purchase:Yes
Bad decision to renew this software. If I had detailed my medical expenses, there wouldn't have been any taxes.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RGBR
Verified Purchase:Yes
Having been using this product for several years and it always works well. Like the import feature from previous years also.
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rlt1953
Verified Purchase:Yes
Used this every year for the last several years. Easy to use, and never had a problem with the instructions or any of the paperwork.
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Sandman 1964
Verified Purchase:Yes
I have purchased this software on-line for many years now. Easy to understand and use.
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dad26
from Vancouver Wa
Verified Purchase:Yes
the software efficiently processed my information and gave me every deduction available. High marks for that. Unfortunately after I had finished and was rechecking just to be sure I had accurately entered my data, the program lost my return and it was not possible to re-open it. Therefore I had to invest four or five hours in starting ov er again from square one to re-do the return. Good final product, but unfortunate extra effort required.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Battle Ground, WA
Verified Purchase:Yes
I have been using H&R Block software for several years and am a satisfied customer. It is intuitive from initial download to the ultimate return submission to the IRS. The filing process has never been easier. Much appreciated
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jaid1011
Verified Purchase:Yes
The updates to the software were atrocious this year! Delayed my ability to file my taxes for almost 45 days. Requested a refund as this was not an error On my end, no refund issued
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 2025 Return
from Port St. Lucie, FL
Verified Purchase:Yes
Have used this program for years. Never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock