Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,177 Reviews)
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: bob 2700
from florida
Verified Purchase:Yes
I have been using your tax software for many years. i am very happy with it thou I do not like the large cost increase this year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: GDB2
from Kentucky
Verified Purchase:Yes
It worked great and guidedme through the whole process!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Concrete Dan
Verified Purchase:Yes
I used Taxact for several years, then Turbotax for a couple years and now after using H&RBlock for the last two, I can now say HRBs product is superior. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Skycop
Verified Purchase:Yes
Have used this product for many years. No hassel. Well worth the cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: yorkie08
Verified Purchase:Yes
I have used it for years. It is easy to navigate through the software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Hungry
on February 14, 2025
Posted by: Hungry American
from Texas
I bought this a month ago and I'm so unhappy that I did it seems like I got a quarter of my tax return won't be using this in the future at all
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mjm2025
from Bradenton, FL
Verified Purchase:Yes
Have used this software for many years and have been satisfied with it.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5
Simplified and removed stress from my tax filing
on February 15, 2025
Posted by: BH35
from Rehoboth Beach, Delaware
Verified Purchase:Yes
I tried doing my state return myself on the state's web site and it became too difficult and unclear. I then purchased the state return option, which was immediately added to my basic version of H.R. Block and the calculations were done for me, resulting in a refund. Hats off to H.R. Block for eliminating the stress of tax filing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock