Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,961 Reviews)
Rating breakdown 10,961 reviews
5 Stars
8,098
4 Stars
1,605
3 Stars
515
2 Stars
273
1 Star
470
89%of customers recommend this product.
(
3,947 out of
4,459)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been using the H & R Block Software for several years and will continue to do so. It makes it simple and easy to prepare my tax return. First it downloads the necessary information from last year's return and then goes step by step thru the new return . Program prompts you if there's a problem. Review return and file electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 39bob
from West Coast
Verified Purchase:Yes
I have used your software for more than 25 years. I was audited last year and you did nothing. This year, you raised the price of your software by approximately 250%. I will continue using your software only until I can find an alternative product.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, February 12, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Love how easy the program is to use and fast.
on February 11, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
We have used this program for years. So glad and easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
It worked good for me again as it has for the last several years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: captain jake
from ohio
Verified Purchase:Yes
I have been a customer for 20+ years. Your price is ridiculous. You don't even offer an early purchase discount. I will switch to free turbo tax next year if you don't offer huge discount for basic and state combo
Pros: Easy to prepare
Value
3
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HnR 2024 Review
from Tampa Bay, Florida
Verified Purchase:Yes
On the plus side: H&R’s tax prep app is fairly straight forward to use, which I did for our year 2024 tax return.
For improvement:
Would be very helpful to see which input items have been touched out of the MANY items listed for income input, many of which have not.
Also, importing last year’s return was problematic: even selecting in “Browse” the H&R format return from last year didn’t work. ???
The check at the end did not take you to the specific place where we missed an input - took some investigation to find the place for inputting type of health care we have.
Would be very helpful to see which input items have been touched out of the MANY items listed for income input, many of which have not.
Also, importing last year’s return was problematic: even selecting in “Browse” the H&R format return from last year didn’t work. ???
The check at the end did not take you to the specific place where we missed an input - took some investigation to find the place for inputting type of health care we have.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lakeland, FL
Verified Purchase:Yes
I purchased my H&R Block program back in December 2024 when it was on sale. I have done this for several years now. I save money on my tax program and I feel I am getting the best tax preparation program out there.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: snitkerjl
from Michigan
Verified Purchase:Yes
Overall the product is straight-forward and easy to use. I wish it provided a bit more information on, or explanation of some of the responses listed. I guess they assume you have access to a tax booklet for that.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock