Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,961 Reviews)
Rating breakdown 10,961 reviews
5 Stars
8,098
4 Stars
1,605
3 Stars
515
2 Stars
273
1 Star
470
89%of customers recommend this product.
(
3,947 out of
4,459)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Carolj24
from NH
Verified Purchase:Yes
I love how organized HRBlock is- they deal with one section at a time and tell you what forms etc you will need. There are extra explanations for practically everything that you can just click on that usually cover any questions you might have. I finished my Basic form in just a few days and it actually would have been quicker but I wanted to double check everything myself before I filed. Thank you HRBlock!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Hamhand
from FL
Verified Purchase:Yes
I have used this product for many years and have never had a problem. It is relatively easy to use and can recall data from past years so that there is no need to enter basic info every year.
But guys, don't change the name again, O K.
But guys, don't change the name again, O K.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Torro1
from WA
Verified Purchase:Yes
I have been using the software for over 10 years and will not switch.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matt in Westminster
Verified Purchase:Yes
My taxes are very simple and this software helps me make sure that I do the filing correctly.
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disappointed_2001
Verified Purchase:Yes
Happy with product but disappointed with over the top fee for the use of a credit card to pay IRS. If I had known how high your fee was, I would have paid by check.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, February 12, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Good Software
on February 11, 2025
Posted by: Cutworm35
from SC
They make it simple to download and install. The program walks you through filing your federal and state taxes. I did the efile for both and it was a breeze. Thanks!
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: steve1327
Verified Purchase:Yes
The 1099R section was confusing, especially the part about the "window of opportunity" what was that all about? The help explanation was of no help at all.
I was fined for not taking enough RMD when I actually took more than the required amount. Maybe the amount withheld for taxes was deducted from the amount I withdrew because I didn't actually receive the full required RMD amount? That was not done in past years.
I was fined for not taking enough RMD when I actually took more than the required amount. Maybe the amount withheld for taxes was deducted from the amount I withdrew because I didn't actually receive the full required RMD amount? That was not done in past years.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ND
Verified Purchase:Yes
Had to buy Basic for 5 returns! Used to be able to get Basic 3 returns half the price. It's just basic, why expensive? Don't really care for the 'interview' style. Just got thru the 1040 form and be done. So much easier to follow along.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Brittany, Social Media Department, February 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock