Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,961 Reviews)
Rating breakdown 10,961 reviews
5 Stars
8,098
4 Stars
1,605
3 Stars
515
2 Stars
273
1 Star
470
89%of customers recommend this product.
(
3,947 out of
4,459)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
I been using H& R for year. It is easy to understand and has free support. I won't use no other program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KMH2
from PA
Verified Purchase:Yes
The Basic version doubled in price. I will be checking Turbo Tax next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jupiter FL
Verified Purchase:Yes
I have been using H&R Block software for many years. It works for me!!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: lbartl1974
from Texas
Verified Purchase:Yes
You have over price your basic software, almost double the price of last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: geardup73
from Akron, OH
Verified Purchase:Yes
I spent the money to purchase the software and submit both federal and state returns. However, the federal return was rejected. I no issues filing with the IRS efile software.
Cons: Time consuming
Value
1
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Better than good
Verified Purchase:Yes
I bought this product a week ago and just like the last 5 years I am super satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cayron1
from Austin texas
Verified Purchase:Yes
I have purchased the basic version each year for some reason this year automatic updates does not work I have to go through the HR update center which is annoying. The product is good and more than adequate for my needs no complaints there free e filing a bonus overall good just had a rogue download re automated updates.
Pros: Easy to prepare, Maximizes refund, Fast
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 11, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: MFC Mom
from Orlando, Fl
Verified Purchase:Yes
I have used H&R Block tax programs for years now and feel 100% safe with their software
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock