Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,971 Reviews)
Rating breakdown 10,971 reviews
5 Stars
8,107
4 Stars
1,605
3 Stars
516
2 Stars
273
1 Star
470
89%of customers recommend this product.
(
3,955 out of
4,467)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: JDeg
from PA
Verified Purchase:Yes
Gnerally good- would like easier way/spmething to upload previous years adrees, IRA funds data,etc so not having to reenter manually-- I think its there but dont know where
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clarksville, Tennessee
Verified Purchase:Yes
I've successfully used the H&R Block tax software since 1982. Nothing else needs to be said.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Took us 3 days because we were so frustrated
on February 7, 2025
Posted by: Sherrymp
Verified Purchase:Yes
Very hard to navigate. Never had as much trouble doing our taxes.
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
5
Love it
on February 7, 2025
Posted by: Enjoying refund
from Londonderry NH
Only problem was fixing inaccuracies. Other than that, fantastic!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick43
Verified Purchase:Yes
I bought this product on line as I do every year. File your taxes easily. The program guides you step by step. This product is excellent.
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gordon 1945
from Pahrump NV
Verified Purchase:Yes
I have used this for several years and find it very usable. I like the way it maintains my info ready to use the following year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
Easy to use, with important prompts and information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reiles Acres, Nd
Verified Purchase:Yes
I like that it walks me through the process step by step and the e-file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock