Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,177 Reviews)
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: danno999
Verified Purchase:Yes
Software seems to do a good job and is thorough but over priced for basic returns.
Response from HRBlockBy Tra, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Max99
from near Gainesville FL
Verified Purchase:Yes
I have used this product for many years and it keeps getting better
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tim74
from Texas
Verified Purchase:Yes
Purchased online about a week ago and took about 45 minutes to complete and submit on Feb 1st. I'll get my refund on the 10th. Can't beat that.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used software for several years. Easy to use and great value!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Take your time and compare to last years return
on February 7, 2025
Posted by: Fang97
Verified Purchase:Yes
I need to file an amended return. Used basic software and got confused when dealing with alimony. I accidentally claimed alimony paid instead of alimony received. I should have caught the error, but didn’t. I was in a hurry!
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
I have been using H&R Block softwarte for at least 10 years. It has allowed me to complete my tax return with very little effort, and resonable price. My only complaint is with the section on RMD's from my IRA, which is confusing. Maybe make the section easier to read and understand.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 10, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Orchard 27
from Connecticut
Verified Purchase:Yes
Got the job done, but too expensive. Probably will not buy again.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Carinna, Social Media Team, February 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Overton NV
Verified Purchase:Yes
I've used this software for 20 years. I am not happy with the cost.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock