Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(12,177 Reviews)
Open Ratings Snapshot
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product. 
(
4,738 out of 5,317
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Customer Rating
5 out of 5
5
Easy and fast and thorough.
on February 2, 2025
Posted by: jack at Block
Verified Purchase:Yes
++been using HR Block for years. Will continue every year.
Response from HRBlockBy SeanSocial Media TeamFebruary 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy and accurate
on February 2, 2025
Posted by: taxtek
from Rochester. NH
Verified Purchase:Yes
I have used this software for several years and find it very easy to use and absolutely accurate but I hav a very simple return so I don't know how difficult a complex return would be to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy CorrinaSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it.
on February 2, 2025
Posted by: 4384
from Lubbock, TX
This is about my 6th year to use H&R Block income tax software and absolutely love it. Extremely easy to use and very thorough. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
not much
on February 3, 2025
Posted by: vic retired NGC
from Dallas Texas
Verified Purchase:Yes
At the start it ask if I used H7R Block well I did , but I had to get a new computer and was not able to transfer all my data/ some of the question should asked me to input but it did not., Litke the sender of my retirement checks, then it said I did not have their right id , like last year, Should have said no prior year.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy BrittanySocial Media DepartmentFebruary 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy To Use
on February 3, 2025
Posted by: Mouse1054
from Florida
Verified Purchase:Yes
Have been using this software for several years. Easy to follow and complete. Very satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 3, 2025
Posted by: Hcool
from FL
Verified Purchase:Yes
It was a good price for a DIY tax program and easy enough.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very Good Software
on February 3, 2025
Posted by: RobertL83
from Fort Worth, Texas
Verified Purchase:Yes
Overall, the program was very helpful. I had one problem trying to understand where to claim my sales tax for Texas but made a phone call and the agent guided me to the correct place with no problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
done with 2024!
on February 3, 2025
Posted by: fasteddie_in_vancouver
from vancouver wa
Verified Purchase:Yes
mostly strait froward menu system . Bogged down by some that i didn't know anything about.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DeptH&R BlockFebruary 3, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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