Customer reviews from HRBlock
H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,180 Reviews)
Rating breakdown 12,180 reviews
5 Stars
8,928
4 Stars
1,839
3 Stars
599
2 Stars
309
1 Star
505
89%of customers recommend this product.
(
4,738 out of
5,319)
Customer Reviews for H&R Block - Tax Software Basic 2024 - Windows, Mac OS
Posted by: DavidVA
Verified Purchase:Yes
I've been using H&R Block tax software for at least a decade now. Their prices can't be beat and their software is second to none.
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rick8726
from Oak Ridge, Tn
Verified Purchase:Yes
I bought this program for the last 7 years and i won't use any other tax program
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Itwillnotletmechose
from TN
Verified Purchase:Yes
It is fine for the simple return that I have. I cannot say how it would do with a more complex return. I would have gone five stars except it still lacks the ability to change the font size.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 98312
Verified Purchase:Yes
I've been using this product for at least 15 years, and I've found it is easy to use. My difficulty is the frequent updates with no explanation of what the update addressed. The one time I was able to find which form was waiting congressional approval, it was for a form never used by basic customers.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wyoming
Verified Purchase:Yes
I have bought this for years, and am always happy with the product. easy to use and the promise to stand by is very reassuring.
I was a little sorry about the raise in price this year.
I was a little sorry about the raise in price this year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax my bones
from In a town
Verified Purchase:Yes
It was fairly easy to use, but a little too many questions I didn't need to use, since I was doing Basic. Towards the beginning there should be a way to say I'm doing Basic and will use Standard Deductions. That would save me having to go to sites I don't need.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ocala fl
Verified Purchase:Yes
Have purchased this program for over 10 yrs. and have been pleased with the ease of filling out the data. Have had several questions answered to my satisfaction. Always received my maximum rebate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept, H&R Block, February 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Regor754
from rural TN
Verified Purchase:Yes
Seems like the inflation has influenced the cost of doing my very simple tax return by buying the product so I do not have to create the return on-line. I will NOT do personal financial business online and I won't ever use a phone to create or transfer this type of business. I don't scan "unknown" Qwerty codes either.
It's a shame that this very good product now costs 2-3 times what I had become used to. "Back to Basics" would be great in my opinion. Overall GREAT product ruined by "woke" marketing.
It's a shame that this very good product now costs 2-3 times what I had become used to. "Back to Basics" would be great in my opinion. Overall GREAT product ruined by "woke" marketing.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
1
Response from HRBlockBy Corrina, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock