Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,177 Reviews)
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Quintosh
Verified Purchase:Yes
I just have a simple return, retirement income, itemized deductions. But I like the way the software leads me through the process. Electronic filing is a breeze. My advice to others is to carefully read the screens. I also recommend paying for the downloadable product because of the retention of the data file and enhanced ease of preparing the subsequent year return.
Response from HRBlockBy Corrina, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought but have used on my taxes yet. It imported my son’s return from last year and it worked fine. When I do mine I will see if the issue I reported Lin 2024 which caused me to not be able to correctly iimport the data from 2023 has been fixed. I also did not like the price increase especially when I only buy it out of habit and I can file for free elsewhere.
Value
3
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: dragonmage
Verified Purchase:Yes
I have been using H&R Block tax software for years. Easy to use and straight forward. A shock this year Social Security worksheet was actually available by 1 Jan 2025. The last few years it has not been ready by the first tax day for the IRS even though all other software had their ready by 1 Jan. Good going H&R, keep it up.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Sean, Social Media Team, January 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Program
on January 28, 2025
Posted by: Rick6430
from Oak Ridge, TN
I have used H&R Block for years, very good program!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great features that prevent any missed benefits.
on January 28, 2025
Posted by: Ace107
from Florida
Verified Purchase:Yes
I have used the H&R Block software for the past 5+ years. I am completely satisfied and will continue to use this software in the future.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The software is easy to use, very accurate, caries over much of your data and inputs from last year and is much cheaper than an outside tax expert.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Njceri
from NH
Verified Purchase:Yes
I don’t remember how long I have been using hr block but a long time and will continue using it best and easy software to use
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cici64
Verified Purchase:Yes
Have been using this tax software for years and find it so easy. Always happy when my tax forms pass the audit review before I file. Was surprised that the cost took such a large increase this year. Being on a fixed income it really hurts the budget. Maybe you could have a senior discount in the future. Thanks
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, January 30, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock