Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,177 Reviews)
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Mick73
from Columbus Ohio
Verified Purchase:Yes
I started using H&R Block tax software in 1998 and have used it every year since.
Very easy to use. I usually just need the basic version but it is comprehensive. Very happy with this product. Easy import and usage of previous returns as well as ability to import pdf forms.
I also like that you can create a backup with the app included ( for Mac, a .dmg )
Very easy to use. I usually just need the basic version but it is comprehensive. Very happy with this product. Easy import and usage of previous returns as well as ability to import pdf forms.
I also like that you can create a backup with the app included ( for Mac, a .dmg )
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Daytona Beach Shores, FL
Verified Purchase:Yes
Have been using H&R Block software for years. Never had any problems
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Needs improvement
on January 24, 2025
Posted by: Arvee
from Valrico FL
I spent 30 minutes trying to figure out what my average mortgage balance is. The software should have done this.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media, January 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Belleview, Fl
Verified Purchase:Yes
I've used H&R Block for 12 years it's so easy and thorough.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, January 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Candeman52
from San Antonio, Texas
Verified Purchase:Yes
I have been using the HR Block software for many years and is always worth every penny.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bonney lake WA
Verified Purchase:Yes
I have been using the software for years going back to the disk days. The current version is so easy to download. The added benefit is the way it pulls my data from last year. With the 5 filings in the purchase we get all our kids filed as well.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: FLABob
from Saint Johns, Florida
Verified Purchase:Yes
Bought the HR Block Basic as I am now retired in Florida, so no state tax. It covered all my needs. It included Fed tax efiling.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, January 26, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Had problems this year I will probably switch
on January 25, 2025
Posted by: Smiter
from St. Louis, MO
I took out more than my RMD required and your program still said I had over $1000 in penalties. This is the first time this has happened. Also, when I checked use checking account for state that I used for federal, it would not work. I had to type in all the information again.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media, January 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock