Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,177 Reviews)
Rating breakdown 12,177 reviews
5 Stars
8,927
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: Deknasa
Verified Purchase:Yes
I’ve used their tax software for years and trust their results. It allows me too calculate my taxes, submit the forms and if needed make electronic payments to the IRS.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, September 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tosh25
from CA
Verified Purchase:Yes
I could do a simulation of various scenarios with my own software. For example, I could find the maximum amount of Roth IRA conversion without triggering my overall tax.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Update issues
on October 13, 2024
Posted by: msgtkirk
from Chattanooga, TN
After completing my taxes on my Mac, the software would not update. I had to download the program on my PC which had no update problems. Needless to say, I did my taxes again on my PC, Also, the interface could be updated. Boxes where you input data could be bigger. It should have a nicer-looking interface overall.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, October 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jaxi F
from WPB, Florida
Verified Purchase:Yes
I’ve been using this tax program for decades. Very simple to use, flawlessly imports prior year’s information, never crashes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, October 21, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: aakcpa
from Ocala, Florida
Verified Purchase:Yes
I have been using this software for years, and as a retired CPA, it’s the only tax software brand I trust to file my taxes. It make filing accurately easy and quick!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, November 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Very Helpful Software
on January 20, 2025
Posted by: BrendyK
from Texas
I have used H&R Block's tax software for many years, and they have always been helpful for non complicated returns. Even with our investment funds and dividends.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, January 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Had some issues - not a smooth process
on January 21, 2025
Posted by: CWolf5012
from FL
At points it was difficult to add certain business expenses
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, January 23, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Louis 7
from Duncanville, Texas
Verified Purchase:Yes
I bought this to do my own taxes, my friend use to and she has been ill.
I wish there were not as many questions but I made it.
I wish there were not as many questions but I made it.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, January 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock