Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,693 Reviews)
Rating breakdown 10,693 reviews
5 Stars
7,894
4 Stars
1,564
3 Stars
498
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,767 out of
4,270)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Gary Houston
from Houston
Verified Purchase:Yes
It works well for me. I have uesd it for ~10 years.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 26, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Gntr
from Salt Lake City, UT
Verified Purchase:Yes
I've been using this software for 21 years. There's a reason I keep returning, it's simple to use and helps me to be sure I've got everything I need. Greatly satisfied!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 2, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JBone123
from Davie Fl
Verified Purchase:Yes
I have used it for many year and has never failed me. Accurate and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JKNA
Verified Purchase:Yes
I have bought the software every year for the last so many years. It's a good resource to have. I don't like the pricing policy as much.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, August 6, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
So easy to use
on August 8, 2024
Posted by: Root24
from Orlando, Fl
I have been buying H and R Block software to do my taxes for years. I appreciate the fact that they find deductions and credits I didn’t know existed. The software is helpful, easy to follow and wonderful to file with efile. I recommend their products without question.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, August 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bebe33
Verified Purchase:Yes
I wasn't getting any feedback from the irs after I mailed my return . But luckily I found this service and within two weeks I got my return
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, August 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy and Thorough
on August 14, 2024
Posted by: RSvottO
from Maryland
The software dialogue is easy to go through. Doesn’t miss a beat when it comes to lowering your tax obligation where appropriate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, August 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jwtm
from Alameda, CA
Verified Purchase:Yes
The HR Block programming team obviously did a quick and dirty conversion to the Windows user interface and we have to live with the results. I usually have to check through the data I have entered 3 times, because the presentation is so different from my source documents. Reporting is just a regurgitation of the IRS forms.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, September 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock