Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS
Average customer rating
4.5
(12,176 Reviews)
Rating breakdown 12,176 reviews
5 Stars
8,926
4 Stars
1,838
3 Stars
599
2 Stars
309
1 Star
504
89%of customers recommend this product.
(
4,738 out of
5,317)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS
Posted by: The Colonel Again
from New Hampshire
Verified Purchase:Yes
It's easy to order online. The process is orderly and complete with lots of what-ifs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Want to download cd
from Cincinnati ohio
Verified Purchase:Yes
You don’t give the download cd’s anymore didn’t realize you had to download software to more than one device at same time or else you loose being able to download at a later time
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Major Minor
from Lafayette, LA
Verified Purchase:Yes
For the last 15 years I have been using H&R Block Tax Software to file my federal income tax. The software is user friendly and guides you through the process of filling out the tax form. Having used H&R Block software the year before, all of the previous year's data is imported into the current year's software. Using eFile and direct deposit have resulted in my refund being deposited within 2 weeks of the IRS accepting the return. Nothing could be easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Intruder001
from Hokkaido, Japan
Verified Purchase:Yes
Your system for paying amount of tax due does not work with addresses outside the USA.
Value
4
Written by a customer while visiting HRBlock
Posted by: MFOC
from Alabama
Verified Purchase:Yes
I've had fairly complicated tax returns over the years, including capital gains, rental property ownership, and installment sale of an LLC. The basic version has all the tax forms I ever needed and the information flowed from one form to another as needed. Be aware that no advice is offered at the basic level, but if you know what you're doing, it's a full suite of forms.
(I do my state tax without a program)
(I do my state tax without a program)
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ron79
from Sioux Falls, SD
Verified Purchase:Yes
Have used H&R Block for quite few years and have always been satisfied with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jorey
from colorado
Verified Purchase:Yes
They did not pay may taxes after I gave them my credit card. It's been a complete hassle for me to get this straightened out. With more money due because it was late.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: T1313
from Nevada
Verified Purchase:Yes
Have use H&R Block tax software for 10+ years and have always found it to be user friendly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock