Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,985 Reviews)
Rating breakdown 10,985 reviews
5 Stars
8,118
4 Stars
1,607
3 Stars
516
2 Stars
273
1 Star
471
89%of customers recommend this product.
(
3,966 out of
4,479)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Disappointed18482
Verified Purchase:Yes
Very annoyed you software charged multiple times because of a default setting I had Google how to change after billing kept failing while trying to buy a state add on. Your error message should mention to try that rather than forcing the user to figure it out. Annoyed enough to switch to Turbo Tax or something next year...
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Iambusy1
from MS
Verified Purchase:Yes
The instructions were clear, and safeguards were effective.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dknhipt
from Tennessee
Verified Purchase:Yes
Still a better on-screen format than competitors - close to that of actual paper forms. I had trouble saving the PDF"s individual- that clumped up into one megafile. But turnaround time was flawless as usual.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: LARRY the Great
from Greeley, CO
Verified Purchase:Yes
helpful hints and incites make the software a dream to use
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Tazman64
from The Villages, Fl
Verified Purchase:Yes
I have used H & R Block software for 5 years. Price is right. Will use next year.
Pros: Easy to prepare
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Joe LLL
from Austin
Verified Purchase:Yes
I’ve been using the H&R Tax software for years. It works great! And it’s very user driven and easy to navigate with efficient support. Priced right. I highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: fargois1
from Rapid City, South Dakota
Verified Purchase:Yes
I have been using this for around ten years or more. Always look for it. I recommend it to anyone that needs to file their taxes. The basic version is fine, and easy to use for the everyday taxpayer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TTax
from Tx
Verified Purchase:Yes
I have used it for several years in a row. Never a problem. Always prompts with questions to ensure max benefits
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock