I've used H&R Block software to produce/submit my yearly tax forms for many years. I have never had an issue/problem with it. The software prompts me with questions/information to consider that I would not have thought of on my own. Love the software and the company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have bought this program for many years and have found it to be consistently easy to do my taxes. Following the prompts have been easy and when I need further explanation the process to obtain a clear answer is easy. I have recommended this program to family, friends and colleagues over the years to do their taxes. I have trusted the product and will continue to use it in the future.
When I got to the end & was filing electronically, the software thought I had reached the person filing limit & was telling I would have to pay extra. I was only filing 2 returns. I had to call support to get this resolved. I have been using this software for over 20 yrs & this is the first time this has happened. Eventhough the Rep was able to issue a new key, to get past this bug, this should not have happened.