Tax form updates did not work properly. They never successfully loaded on my Mac
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this product for many years now, I like the way it is so easy to navigate the software. Easy to switch between forms, view information when needed. Great value!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I have been using the Basic Software for over ten years. It makes doing our taxes easier as it saves previous years info. On line filing results in a refund and direct deposit within a few weeks.
I retired from HRB 26 years ago and have been using the basic program for myself ever since. I put it thru the paces and created different scenarios, and the basic program handled all of them. I highly recommend!