Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5 out of 5
4.5
(10,971 Reviews)
Open Ratings Snapshot
Rating breakdown 10,971 reviews
5 Stars
8,107
4 Stars
1,605
3 Stars
516
2 Stars
273
1 Star
470
89%of customers recommend this product. 
(
3,955 out of 4,467
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Makes it Easy
on June 4, 2024
Posted by: James4498
from Cincinnati, Ohio
Verified Purchase:Yes
I have been buying HRBlock for years (ten or more) and love how easy it makes the whole tax filing process. If I have a question about something I don't understand, all I have to do is click and there is an explanation. That is great! And then, being able to file online with just a click is wonderful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamSocial Media TeamJune 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The best app around!
on June 5, 2024
Posted by: Ahowellnole
from Tallahassee, FL
Verified Purchase:Yes
I always use H & R Block’s app for our taxes, so easy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentJune 5, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-
472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Good but don't Rely on it too much!
on June 13, 2024
Posted by: Jason in the Mountains
from WV
Verified Purchase:Yes
It could NOT spot if an ITIN number had expired or not, so I ended up losing $500 tax refund due to an expired ITIN number.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
My goto Tax Prep Software for years
on June 13, 2024
Posted by: Willybob
from Ellenton, FL
Verified Purchase:Yes
I have used this software for many consecutive years & have always had great success with it & never had any problems. I will continue to use it in the future & would highly recommend it to anyone.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
it is what it is
on June 13, 2024
Posted by: fighterjock
from Glendale, AZ
Verified Purchase:Yes
Works fairly well for basic taxes. Had to use if you do the inputting in over a few days vs. all at once
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use
on June 13, 2024
Posted by: Michael Ab
from Tn
Verified Purchase:Yes
The software walks you through your taxes and makes it so easy to do them yourself!!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
This has worked well for over 10 years
on June 13, 2024
Posted by: Dennis9257
from Jim Thorpe pa
Verified Purchase:Yes
For our taxes the product worked very well and I like the the fact it carries previous years data into the new year. A down side is my father in law passed and we used the product for his final return. 3 years to get the income tax return due to the program not bringing form 56 and 1310 into the packet. Even through we checked the final return at the start of the interview section these forms did not print out. Without these forms the irs would process the return. Hours on the phone, faxing the missing forms and actually going in person. It should have automatically pull these forms forward.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accurate and Easy to Use!
on June 14, 2024
Posted by: Lenno
from Okeechobee, FL
Verified Purchase:Yes
I have been using this for many years and would not change for anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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