Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,971 Reviews)
Rating breakdown 10,971 reviews
5 Stars
8,107
4 Stars
1,605
3 Stars
516
2 Stars
273
1 Star
470
89%of customers recommend this product.
(
3,955 out of
4,467)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: ztmjok
from OH, US
Verified Purchase:Yes
My laptop running Windows 10 will not support Windows 11. When support for 10 stops, I'll change over completely to Linux. Done with Microsoft. Please make a version of your tax software for Linux.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RandinWiltonManors
Verified Purchase:Yes
The updates came this year in time so I was able to complete my taxes in early February and got my refund in less than 10 days.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LilDee
Verified Purchase:Yes
My first year in healthcare marketplace. The software wizard misguided me to applying premiums for the entire year, which was not applicable to my situation. IRS had to set me straight.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jeff061
from Jacksonville FL
Verified Purchase:Yes
I have used the software for 20 years. It's a good value and helps me avoid errors.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 31, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Buckeye 72
from Danuckeyeville IL
Verified Purchase:Yes
had problem ,
had to change system did not have windows 10 or 11.had used 7 for years locked out had problem transferring to lap top HOPE you do not keep moving or will have to change software
had to change system did not have windows 10 or 11.had used 7 for years locked out had problem transferring to lap top HOPE you do not keep moving or will have to change software
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 3, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kel24
Verified Purchase:Yes
Many sections are explained clear enough, you don't have to be an accountant.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, June 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Grani
from Reno, NV
Verified Purchase:Yes
I have used this software for years. I have never been disappointed. Keep up the good work!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TXPaladin
from Houston, TX
Verified Purchase:Yes
This year, as always, I used H&R Block software to file my tax returns. I have depended on them for many, many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, Social Media Team, June 4, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock