Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,898 Reviews)
Rating breakdown 10,898 reviews
5 Stars
8,054
4 Stars
1,593
3 Stars
510
2 Stars
272
1 Star
469
88%of customers recommend this product.
(
3,905 out of
4,416)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Willy24
Verified Purchase:Yes
I use every tax season and always have excellent results with the program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CJJtaxes
from palm coast fl
Verified Purchase:Yes
My taxes were complete when a final update came for my software. After installing the final update the software was unable to read my file and everything I did was now lost. Wgen I contacted support they could not help me and forwarded my issue to development, only to never n=be heard from again.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Joeinmlb
from Melbourne
Verified Purchase:Yes
I buy early every year, and will buy again this year
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MarkW1
from Florida
Verified Purchase:Yes
An unpleasant , but necessary task, filing my Federal Income tax return, was made a little less stressful by using H&R Block software. It provided good guidance and made me feel confident that I submitted an accurate return.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BigJimN
from Bonney lake Wa
Verified Purchase:Yes
I've used this software for years. Back to the disk days. I was selected for audit that took an extra 90 days. With all things available in digital format I believe if a return is accepted by IRS and not approved within 21 days you should get involved and be an advocate. My return had low risk for audit.
Very disappointed . I did eventually get my money with no adjustments. Just took 90 extra days.
Very disappointed . I did eventually get my money with no adjustments. Just took 90 extra days.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AHJ return
from Wickliffe Ohio
Verified Purchase:Yes
I have used this software for many years and never had any problems.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RGLimited
from Nashville, TN
Verified Purchase:Yes
Easy and fast to use. Best of all the price is right!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Retired Person 28
from Pittsburgh,PA
Verified Purchase:Yes
I have been using H&R Block software to do my taxes for many years. Igt has imroved over the years and very confident that it gives me the best chance for an error free return with the maximum refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock