Every year I purchase & download the federal income tax software. I’ve never had a glitch in filing and get my return quickly. Once your info is entered initially, the program remembers it year after year.
I have used HR Block software for the past 5 years and this year my calculations were not accepted by the IRS. More control needs to be added to the summation.
As an Illinois resident, we can file for free directly with the state. We can also share the free federal file with our adult children, who also have simple returns. This is a great value for the price.
This software was so hard to use, I could not believe it. Yoo had hidden costs that shocked me. So the chances of me ever using your software of services again are slim and none and slim is headed out of twon
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.