Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,794 Reviews)
Rating breakdown 10,794 reviews
5 Stars
7,973
4 Stars
1,580
3 Stars
503
2 Stars
271
1 Star
467
88%of customers recommend this product.
(
3,838 out of
4,347)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: HappyJim
from Commerce, TX
Verified Purchase:Yes
I have been using the H&R Block tax software for 14 years now and will continue to use it for as long as I need to submit federal taxes. It is easy to understand, fill out and complete and submit to the IRS. The H&R Block software is FANTASTIC!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: None2468
from Florida
Verified Purchase:Yes
I attempted to do my taxes with your free software to start with. I’m a senior citizen and have basically poverty Social Security money only. I try to take advantage of the free offers presented to me. I was duped by you. Your free garbage kept asking for my W2s and not my 1099 SS info. Free isn’t free. It’s a lie!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eric3211
from Virginia
Verified Purchase:Yes
I am pleased with program. One improvement I would suggest is to allow single page printing
of the final copies. Makes it easier to make changes and updates.
of the final copies. Makes it easier to make changes and updates.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: even your survey sux
Verified Purchase:Yes
Waited till the last minute and when I tried to file electronically, I guess your server was bogged down so I had to mail it in
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jim captain
from Sebastian Florida
Verified Purchase:Yes
I have used this from the time it was called “Tax Cut”. Never had a problem. Great every time
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Aaaaaaaaaaaaaaaaaaa aaaaa
from FL
Verified Purchase:Yes
I have been using H&R Software for years. Great tool for us
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Arveela
from Valrico, FL
Verified Purchase:Yes
The program forgot to mention about the deductibility of interest on second mortgages. This and a poor medical expenses interface cost me more than I would have paid.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill USAF
from Port Richey, Florica
Verified Purchase:Yes
I have used H&R for over 10 years, including starting with CD hard copy. Downloading the software now, mostly due to no CD drive. It's easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock