Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,794 Reviews)
Rating breakdown 10,794 reviews
5 Stars
7,973
4 Stars
1,580
3 Stars
503
2 Stars
271
1 Star
467
88%of customers recommend this product.
(
3,838 out of
4,347)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: TahuyaRiverRunner
from Tahuya, WA
Verified Purchase:Yes
I've used HR Block for at least two decades and have never had a problem with it. Don't hesitate to use it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
basic 2023 income tax return
on May 18, 2024
Posted by: Ronnie is my nickname
from Tacoma, WA
it worked for me! But it wants more characters, which is stupid!
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Len76
from Ash Fork, AZ
Verified Purchase:Yes
I buy the current version every year. I have no deductions so I wish you had software for just the 1040EZ. I am a sr citizen and haven't received a refund since my wife passed in 2018.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: KRWM
from Fredericksburg, TX
Verified Purchase:Yes
I’ve used this product for several years now and find it effective & easy to use
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Don32744
from Lake Helen, Fl
Verified Purchase:Yes
I have used this program for many years. It is easy to use and I think I maxinize my return.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Mic2024
from Toulon, France
Verified Purchase:Yes
I was disappointed by the problems linked to foreign addresses management leading to inability to efile at the last step
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: alwysfrreal
Verified Purchase:Yes
This software makes doing your taxes a breeze! It guides you through the process, step by step!! I've been very happy using the software every year! No problems at all.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cauche
from Shamokin, PA
Verified Purchase:Yes
It did the job, mostly. It calculated a penalty that was greater than it should have been, and the directions could have been clearer.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock