Customer reviews from HRBlock
H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Average customer rating
4.5
(10,773 Reviews)
Rating breakdown 10,773 reviews
5 Stars
7,955
4 Stars
1,578
3 Stars
503
2 Stars
270
1 Star
467
88%of customers recommend this product.
(
3,822 out of
4,330)
Customer Reviews for H&R Block Tax Software Basic 2024 - Windows, Mac OS [Digital]
Posted by: Euphmeurer
from St. Louis
Verified Purchase:Yes
I have used the product for many years and this year for whatever reason would not log in and connect when it was time to register. I had to go through the process of entering all of my taxes in again with another company, however, at the very last minute the initial expense went through.
Pros: Maximizes refund
Value
2
Written by a customer while visiting HRBlock
Posted by: Irs24
from Columbia, TN
Verified Purchase:Yes
I have used your app for 7/8 years now and will continue to use it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: TampaJoe
from Tampa
Verified Purchase:Yes
Been using this software for many years and have always been pleased with the results.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rob1574
from Florida
Verified Purchase:Yes
This product is easy to use and is a complete tax return product. No need to look elsewhere.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bufja
from Dayton, WA
Verified Purchase:Yes
Don’t know what happened, but as a constant “ower” to Feds, I wait to pay. This year sucked. I had to print and mail and get proof of mailing. I have bought this product specifically to avoid having to print / sign / take to post office / pay for proof of mailing. I truly hope this was a one off.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mjk123
from WA
Verified Purchase:Yes
Taxes were done in record time and helped me reduce what I owed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Amfanmagician
Verified Purchase:Yes
Smooth, easy to use software...infallable, prevents errors.
Highly recommended.
Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JackCMstad
from Palmetto, FL
Verified Purchase:Yes
I used HR Blocks basic software to start my 2023 taxes. This was my first and last year using HR Block. I was filing as single with a dependent. I ended up having some issues with getting filed, and was receiving error messages that I could not solve. The "solutions" or tips provided by the automated system did not help. I ended up upgrading to have a HR Block tax professional help me. She was able to get submitted after working with me on and off for about 24 hours. However, for the first time in my life, my tax credit has been delayed and I received a letter from the IRS with next steps and details to fill in about my return. Whether or not this has anything to do with HR Block is yet to be seen, but I am not satisfied. My tax return is still being held, and I'm not 100% sure why yet. But the fact I had a professional do my taxes and I'm having problems with the IRS cannot be a good sign.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock